Refund policy

Refund policy

READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. YOUR CONTINUED USE OF THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS & CONDITIONS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS. ALL SECTIONS OF THESE TERMS ARE APPLICABLE TO BOTH MEMBERS AND GUESTS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

1. Refunds will only be permitted in the sole, unfettered and absolute discretion of 011 digital

2. Refund requests can be initiated by sending an email to sales(at)011digital.com. Included in such email should be an explanation of why a refund ought to be granted by 011 digital.

3. Any refunds agreed to by 011 digital shall be in the form of vouchers to the user’s credit redeemable only on the 011 digital Website.

4 Any cash refund requests are subject to adherence of our terms. A refund may take up to 30 business days and a 5% admin fee may be applicable.

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